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Wassel help centre

How can we help?

Have a question about your account, a mission or your data? Email us with the relevant details and our team will reply directly.

Official contact

Email support

[email protected]

Use this address for any request related to the Wassel service.

Never send your password, a verification code or a complete bank-card number.

Account and access

Include the email address or phone number linked to the account, without sharing any secret code.

Mission or delivery

Include the mission reference, date and a factual description of the issue you encountered.

Privacy and data

You may request access to, correction of or deletion of your personal data.